We Got Your Fanny (Returns, exchanges, warranty overview)

The Gopacka Guarantee

We’re here to ensure you love your fanny pack, no matter what.

We’re incredibly proud of our craftsmanship and offer a limited lifetime warranty on all fanny packs. If you have an issue with the quality of your Gopacka fanny pack simply give us a shout at [email protected] and we’ll find a solution.

Please see details at: www.gopacka.com/guarantee

Return and Exchange Policy

100% Satisfaction Guaranteed

We stand behind everything we sell. If you’re not satisfied with your regular purchase from Gopacka Fanny Packs, you can return it for a replacement or a full refund within 60 days of purchase. It’s that simple.

Please see details at www.gopacka.com/returns.

RETURN/EXHANGE

Click here to begin the return/exchange process

Refund/Exhange

RETURNS

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange within 60 days. Please see below for more information on return policy.

RETURN PROCESS

To return an item, please email customer service at [email protected] or go to: https://gopacka.com/my-account/orders/ to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided with the RMA#, and mail your return to the following address:

 

Gopacka Fanny Pack Returns
311 2nd street
Apt 505
Oakland, CA 94607
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at [email protected] and we will arrange for a replacement.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(805) 403-3455
[email protected]